Shipping Policy – HEARTILY

At HEARTILY, we are committed to delivering your orders quickly, safely, and reliably.

📦 Order Processing

• All orders are processed within 1–2 business days after confirmation.

• Orders are not shipped on Sundays or public holidays.

• You will receive a confirmation message once your order is placed.

🚚 Shipping & Delivery

• We offer pan-India shipping.

• Estimated delivery time:

  • Metro Cities: 2–4 business days

  • Other Locations: 3–7 business days

• Delivery timelines may vary depending on your location and external factors.

💰 Shipping Charges

• Free shipping on all orders.

📍 Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS/Email/WhatsApp.

• You can track your order in real-time using the provided link.

⚠️ Delays

While we strive to deliver on time, delays may occur due to:

• Weather conditions

• Logistics issues

• High order volumes

We appreciate your patience in such cases.

❗ Incorrect Address

• Please ensure your shipping address is accurate.

• HEARTILY is not responsible for delays or losses due to incorrect addresses.

📦 Damaged or Missing Items

• If you receive a damaged product or missing item, contact us within 48 hours of delivery with photos/video proof.

• We will arrange a replacement or resolution at the earliest.

📞 Contact Us

For any shipping-related queries, feel free to reach out:

• Email: heartilyglobal@gmail.com

• WhatsApp: +91-8126529089

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Thank you for choosing HEARTILY 💙
Linked to Your Heart